Terms and Conditions for Using This Website
These Terms and Conditions govern your access to and use of the brynovelatrix.sbs florist website and its services. Please review them carefully before placing any orders or using this site.
February 10, 2026
Acceptance of Terms
By accessing, browsing, or using brynovelatrix.sbs, you agree to comply with these Terms and Conditions. If you do not accept these terms, please discontinue use of our services immediately.
Definitions
Key terms as used in these Terms and Conditions:
- 'Site' refers to brynovelatrix.sbs, the online flower shop and its digital content.
- 'We', 'us', 'our' means the Brynovelatrix team providing the website, products, and services to you.
- 'User', 'you', 'your' refers to any person accessing our site, browsing, or ordering through our platform.
- 'Order' means any purchase of bouquets or related floral products through our site.
Permitted Usage
You agree to use the site for its intended purpose—ordering bouquets or bouquets-related products—without misuse, hacking, or infringement.
Eligibility
Our website is available to individuals who are at least 18 years old or have parental consent to use this service. We do not knowingly collect data from children under 13.
Parental guidance is advised for users under 18.
User Responsibilities
By using our website or placing an order, you agree to adhere to the following guidelines:
- Provide true, accurate information when making an order or inquiry.
- Do not use our content, images, or information for unauthorized commercial purposes.
- Comply with Malaysian law and these terms throughout your experience on brynovelatrix.sbs.
- Promptly report unauthorized access or suspicious activity involving your account.
Prohibited Uses
Avoid these prohibited activities for your safety and compliance:
- Uploading false, misleading, or harmful information to the site.
- Attempting unauthorized access to our systems or customer information.
- Reproducing our designs, images, or content for resale without consent.
- Using bots, scrapers, or automation to place bulk orders or disrupt service.
- Engaging in activities that could harm our customers or reputation.
Intellectual Property
All site content, including text, images, branding, and floral designs, belongs to Brynovelatrix or its partners. No part may be copied or distributed without permission. Trademarks and artwork are safeguarded according to Malaysian intellectual property laws.
User Content
Content you submit (e.g., reviews, feedback) must be respectful and not violate any third-party rights.
User Content Rights:
By submitting content, you grant us the non-exclusive right to use, display, or modify it for promotional purposes.
Privacy and Data Protection
Your personal information will be processed in accordance with our Privacy Policy and Malaysian law. Please review our policy for more details on how your data is collected, used, and safeguarded. Read Privacy Policy
Disclaimer of Warranties and Liabilities
While we aim for accuracy, the website and services are provided 'as is', without warranties.
Important Note:
Images of bouquets may not perfectly match delivered arrangements due to seasonality and availability of certain flowers.
Limitation of Liability
We are not liable for damages due to website access, delivery delays, product substitution, or issues outside our control.
Indemnification
You agree to indemnify and hold Brynovelatrix harmless from claims or damages arising from your website use or breaches of these terms.
Dispute Resolution Process
We encourage contacting our team to resolve any issues amicably. Any legal dispute will follow the methods outlined below.
Arbitration
Disputes may be resolved through arbitration in Malaysia in accordance with local laws.
Arbitration is intended for suitable legal circumstances only.
Online Dispute Resolution
You can use Malaysia’s consumer online dispute resolution platforms if needed. Information is available from appropriate authorities.
Learn about dispute resolution: Learn about dispute resolution
Applicable Law and Jurisdiction
These Terms are governed by and subject to Malaysian law. Any disputes are to be resolved in Malaysian courts.
Termination
We reserve the right to terminate access to our website or services if you breach these terms or misuse our offerings.
Changes
These Terms may be updated with new versions posted on our site. Continued use indicates your acceptance of updated terms.
Severability
If any part of these Terms is found invalid or unenforceable, the rest remain in effect.
Entire Agreement
These Terms and Conditions represent the full agreement between you and Brynovelatrix regarding use of the website.
Contact for Terms
Questions about these Terms and Conditions can be sent to our support team.
Email Address: content@brynovelatrix.sbs
Phone: +603-9776 0252
Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Effective Date: February 10, 2026
Version: 2.0